PRODUCTS
What are the macros per serving?
Per prepared serving (with 1 egg, 75 g nonfat Greek yogurt, and 25 ml water): P ~34 g / F ~11 g / C ~37 g / Fiber 4 g / ~357 kcal. The dry mix alone (70 g) contains 21 g protein, 245 kcal.
Does it contain added sugar?
No. NUSTACK contains no added sugar.
What sweetener do you use?
We use allulose — a rare sugar that occurs naturally in small amounts in fruits like figs and raisins. It provides a clean, mild sweetness without spiking blood sugar. It is not counted as added sugar under FDA guidelines.
Is it gluten-free?
No. NUSTACK contains malt powder derived from barley, which contains gluten. It is not suitable for those with celiac disease or gluten intolerance.
Is it dairy-free?
No. NUSTACK contains milk protein (casein, whey) and nonfat milk powder. It is not suitable for those with dairy allergies.
What protein sources are in the mix?
The protein blend contains micellar casein, whey protein concentrate (WPC), and whey protein isolate (WPI) — all derived from milk. This combination is designed for both immediate absorption and sustained release.
Are there any artificial ingredients?
No. Every ingredient in NUSTACK has a functional role. No artificial flavors, colors, or preservatives.
PREPARATION
Can I make waffles with this mix?
Yes. The same batter works for both pancakes and waffles. Use the same base ratio: 70 g mix, 1 egg, 75 g nonfat Greek yogurt, and 20 ml water. For waffles, add a small amount of additional water if the batter feels too thick to pour — waffle makers vary.
Why do I need to rest the batter for 5 minutes?
The rest period allows the konjac gel powder and starches to fully hydrate. Skipping this step will result in a denser, less airy texture.
Why cool the pan before cooking?
Cooling the pan on a damp cloth for 10–15 seconds after preheating lowers the surface temperature slightly, allowing the batter to cook evenly from the inside without browning too fast on the outside.
Can I substitute the Greek yogurt?
We developed and tested the formula specifically with nonfat Greek yogurt. Substitutions will affect both the texture and the nutrition profile. We recommend using nonfat Greek yogurt for best results.
Can I make the batter ahead of time?
It is best to cook the batter right after mixing and resting. Preparing too far in advance can affect the lift and texture.
Why are my pancakes coming out flat?
The most common causes are heat too high, overmixing, or skipping the 5-minute rest. Follow the Japanese Hotcake Method for best results: low heat, gentle mix, full rest.
STORAGE
How should I store the mix?
Store in a cool, dry place away from direct sunlight. Once opened, seal the bag tightly or transfer to an airtight container.
What is the shelf life?
Best within 12 months of production. Check the best-by date printed on the bag.
ORDERS
When will my order ship?
The pilot batch ships in Fall 2026. You will receive a tracking notification when your order is on its way.
Can I change or cancel my order?
Please contact us as soon as possible at hello@nustack.co. We will do our best to accommodate changes before the order is processed for fulfillment.
Do you offer returns?
As a food product, we are unable to accept returns. If there is an issue with your order, please contact us and we will make it right.
Do you ship internationally?
At this time, we ship within the United States only. We hope to expand in the future.
ABOUT NUSTACK
What is the Pilot Duo?
The Pilot Duo is NUSTACK's first production run — two bags (Vanilla and Chai) offered to early supporters before wider launch. It is a limited batch.
Why is this a pilot?
NUSTACK is an independent brand. The pilot allows us to produce the first real batch, get the product into hands, and gather feedback before scaling.
Will there be more flavors?
Yes. The Pilot Duo is the starting point. Additional flavors are planned for future batches.